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Panel Interview - Travel Trends: Chinese Heading Overseas in Record Numbers
Chinese are heading overseas in record numbers and affluent travelers have more choices, they want more customized experiences and they have high expectations, but multinational hotels, airlines and luxury retailers are unprepared to handle their needs, expectations and numbers. This is the extended version of the panel segment that features China Elite Focus CEO Pierre Gervois, ReuterPR founder Chloe Reuter, and Gary Rosen, a former InterContinental Hotels Group executive, most recently he was senior VP and head of global operations in London.
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